Posts Tagged ‘Appeal’

May 24th, 2010
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Posted in Appeal, News | 1 Comment »

Thank You

Last week was a very tough week for all of us here at TinyGrab. We were faced with the possibility of closure and an ever increasing debt. On Friday we made an announcement and an appeal to our users. We never expected the kind of response that we got.

First of all I would like to say a special thank you to you, our users. Without you TinyGrab wouldn’t even be possible and to see you all pitch together to work and save something that you obviously care about is uplifting and wonderful. So far we’ve received around £300 in donations from our users. Whilst this isn’t enough to retire on, it is keeping us afloat so I must thank you all.

Secondly, two organisations stepped in last week to help TinyGrab and to stop us from going under. The first organisation that I’d like to thank is MacHeist. Some of you might remember that TinyGrab was part of the first MacHeist nanoBundle, in fact it’s where most of our users have come from. MacHeist gave away over 300,000 free TinyGrab licenses as part of their weekly promotion back in November. When the powers that be at MacHeist heard about our situation they stepped in to extend to us a loan. This loan will be able to fund TinyGrab development for at least another two to three months. It’s enough to get TinyGrab 2.0 out of the door at least. So to MacHeist I would like to say a very big personal thank you and promise to pay them back within due course.

Last but by no means least I would like to thank the Rackspace Cloud. When we discovered early last week that Zero Two Studios was being liquidated and we’d never see our advertising money, we reached out to Lew Moorman and Odus Wittenburg at the Rackspace Cloud. TinyGrab is powered completely by the Rackspace Cloud; our servers are Cloud Servers and all of the grabs are stored on Cloud Files. Due to some early 2.0 development work and getting over 1.5 million grabs onto Cloud Files, we’d built up quite the hosting bill. On Friday evening I received an email from Rob LaGesse; Rackspace Cloud were going to waive our current hosting bill in exchange for a few links dotted around the TinyGrab site. Naturally we’ve taken Rackspace up on this offer. We are now working closely with Cameron Nouri and the rest of the wonderful team over at Rackspace Cloud to reduce TinyGrab’s hosting bill even further. In addition to the Rackspace Cloud logo in the footer of TinyGrab web pages, we have included them in ad rotation on our grab pages.

Thank you to everyone who donated, spread the word and offered support during these troubling times. They’re not quite over yet but hopefully there aren’t any upcoming storms for a while. Keep your eyes peeled this week for announcements concerning advertising on TinyGrab and our iPhone client.

Chris Leydon
TinyGrab Project Manager.

May 21st, 2010
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Posted in Appeal, News | 17 Comments »

TinyGrab Appeal

TinyGrab was always designed to help the community. Today we’re asking the community to help us.

As you may or may not have been aware, TinyGrab recently entered into agreement with an advertising business named Zero Two Productions: an agreement involving the difficult decision to bring adverts onto TinyGrab, but one that would guarantee the security of TinyGrab for many months, if not years. We did not enter into this agreement lightly, and although Zero Two Studios was a small business, so is TinyGrab and the community of small internet businesses is the community we want to associate ourselves with.

Despite adverts being on our website for almost a fortnight, a bank transfer of promised payment for this advertising never reached our account. We were told yesterday that Zero Two Studios’ parent company was to be liquidated, and its owner to be declared bankrupt. Whether this is the case or not, we will have to see, and in the interests of future legal action we are considering against the company and its owner, it is perhaps not wise to comment further at this point. The gist is this. We have been let down, and in the process, we have let our customers down. For the slow image loading, the problems with embedded images and of course the adverts being there for nothing, everyone at TinyGrab would like to take this opportunity to humbly apologise for how things have turned out.

What we don’t apologise for, however, is our dream. All we wanted was to bring social screenshot sharing to the community and from the praise and comments we receive from you, we believe and hope you share our dream. TinyGrab is nevertheless a business. As much as we would like to, neither Chris nor I can afford to pump hundreds of pounds into TinyGrab every month with no visible sign of return. We wish that we could, but we can’t. This is why we are extending our hand to you, the hundreds of thousands of loyal TinyGrab users. It is no exaggeration to say that without your support, we will have no option but to suspend TinyGrab’s operations within the next two months – killing the dream, and letting you down more than we have already.

We’re basically asking for donations. If you love the product, as we know so many of you do, please demonstrate this love with a small donation to keep the program in business. Our friends at MacHeist have helped us enormously in the short-term, a deal for which we are eternally grateful. For the 300,000 of you who were lucky enough to get a free Premium account through MacHeist, it is you to whom we turn. If just 1% of our MacHeist customers donate just £2 ($3), this would keep TinyGrab afloat for almost another year. And that’s just 1% of you, for the price of a beer. Think what we could all do as a community. In a ceremonial offer, Chris and I have already thrown £2 into the pot: we’re as much reliant on TinyGrab as a fantastic program as you are. To donate, just click the Donate button at the bottom of this post, in the sidebar or on our home page at http://tinygrab.com.

The future of TinyGrab could be great for us all. TinyGrab 2.0 is ready and waiting, the iPhone app is on the cusp of launch, and a fresh new website is in planning; all of which will hopefully entice new customers and let TinyGrab pay for itself. We’ve shared our images, we’ve shared our lives. Now let’s share what we have to keep TinyGrab, and the dream, alive.

Nick Cooper
Partner in TinyGrab.